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Terms & Conditions

Rates & Inclusions

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General Information

  • Rates are quoted in South African Rands (ZAR) and Euros (€). Payments will always take place in ZAR

  • All rates are inclusive of VAT

  • Bookings are subject to availability.

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Rate Changes

All tariffs are subject to change without prior notice.
However, rates quoted for confirmed bookings will be honoured

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Hasekamp Family Bush Lodge

Rates include:

  • Comfortable family-friendly accommodation

  • Two meals daily (breakfast and dinner)

  • Tea and coffee throughout the day

  • One game drive per day 

Rates exclude:

  • Wines, beers, and fizzy drinks

  • Transfers

  • Gratuities

  • Additional activities

  • Conservation fee: R160 per car per week

  • Collection and drop-off at any Airport or Hoedspruit town

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Hasekamp Wildlife Mansion

Rates include:

  • Luxury accommodation in a private Big 5 reserve

  • Breakfast, lunch and dinner daily

  • Tea, coffee, and snacks throughout the day

  • Wines, beers, and fizzy drinks

  • Two exclusive game drive per day with refreshments

  • Access to the underground wildlife hide

Rates exclude:​

  • Premium brand spirits and champagne

  • Transfers

  • Gratuities

  • Additional activities

  • Conservation fee: R450 per car per week

  • Collection and drop-off at any Airport or Hoedspruit town

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Packages

  • When booking one of our Safari Packages, the inclusions may vary depending on the specific itinerary.

  • Each package will clearly outline what is included and excluded in the quoted rate.

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Payment Cancellation

PAYMENT TERMS

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  • A 30% deposit is required to confirm the booking, payable within 14 days of the invoice date.

  • The remaining 70% balance is due 6 months (180 days) prior to arrival.

  • All extras (such as beverages, activities, or gratuities) can be settled directly at the lodge during your stay.

 

 

CANCELLATION POLICY

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  • All cancellations must be made in writing.

  • Free cancellation up to 12 months before arrival.

  • 10% cancellation fee if cancelled less than 12 months before arrival.

  • 50% cancellation fee if cancelled between 180 and 120 days before arrival.

  • 75% cancellation fee if cancelled between 120 and 45 days before arrival.

  • 100% cancellation fee if cancelled less than 45 days before arrival.

 

Guests who have paid the full booking amount and cancel more than 6 months before arrival may reschedule their stay free of charge, based on availability, to any date within 18 months of the original arrival date.

We always do our best to remain flexible in case of unforeseen circumstances.

Children

Children Policy

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Hasekamp Family Bush Lodge

  • Children of all ages are warmly welcome at the Lodge.

  • Ages 0 – 4: Stay free of charge.

  • Ages 5 – 11: May share a room with their parents.

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Hasekamp Wildlife Mansion

  • The Mansion offers a tranquil, luxury experience and is therefore not suitable for children under 10 years of age.

  • Teenagers 10 years and older are welcome when accompanied by adults.

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